FAQ

What languages does PicsToPrint support?
PicsToPrint software is a global offering and can adjust in a short time to your language, and your local currency
Mon, 17 Nov, 2014 at 10:54 AM
Can I provide PicsToPrint training or tutorials to my customers?
Yes. Dp-labs has produced training videos that are available for you to host on your website.  
Tue, 8 Oct, 2013 at 4:08 AM
Is it possible to get more file transfer/storage space than is included in my agreement?
Yes. You can purchase up to 1000Gb of storage space at increments of $10 for 10Gb by contacting customer service. Please allow up to 7 business days for the...
Mon, 17 Nov, 2014 at 10:59 AM
Am I notified of a new file on my hosted FTP server?
Every order sucessfully uploaded to your FTP server space will automatically trigger an email notification.  
Sat, 23 Nov, 2013 at 11:56 AM
What if a customer cannot upload their project to my FTP server?
If a customer has difficulty uploading the file from within the PicsToPrint export settings, they can manually save the file and then upload it manually usi...
Sat, 23 Nov, 2013 at 11:57 AM
Does the software supports Mac ?
For now the software supports only Windows PC
Thu, 14 Nov, 2013 at 7:29 AM
Is there a version for tablets and mobile devices such as Android and iPhone
At this stage there is no mobile version only PC (windows) version
Sat, 23 Nov, 2013 at 11:57 AM